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Forum Discussion
windsurfer51
Nov 26, 2020Aspirant
R7000 disconnect
I have a R7000 with firmware V1.0.9.88_10.2.88 and no new update is available. It appears that the router is occasionally disconnecting from the internet on wireless and wired. I thought it would b...
antinode
Nov 26, 2020Guru
> I have a R7000 [...]
So, not this?:
> Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
> [...] with firmware V1.0.9.88_10.2.88 and no new update is available.
Says who?
Visit http://netgear.com/support , put in your model number, and look
for Downloads. (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".) Find the kit(s).
Download the kit(s) you want. Read the "Release Notes" file for
instructions. (In the User Manual, look for "firmware", and,
especially, for a topic like "Manually Upload Firmware to the Router".)
When that fails because of a deficient User Manual, try:
https://kb.netgear.com/23960
https://kb.netgear.com/31573
> It appears that the router is occasionally disconnecting [...]
"appears"? LED activity? Other actual evidence? As usual, showing
actual actions (commands) with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.
> [...] I thought it would be my but i have a new one and i still have
> the problem, [...]
"my "? Modem? Has it a maker and model number?
> I was wondering if there is a way for me to see in the router settings
> if this is actually happening.
If _what_ is?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for the
LED descriptions and "Troubleshoot". ADVANCED > ADVANCED Home?