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R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
rpzky8 Well this isn't really going to help you any, but welcome to the club of all of those R7000 AC1900 users who also state that they are suffering exactly the same issue you are experiencing.
No one knows for sure, but the more this crops up, it might appear that this is an issue that seems to affect older R7000 units. I'm begining to wonder if this is a hardware issue within older routers that pre-date v.64. I realise that a 2 year old router isn't exactly that old, but some of us aren't having any issues whatsoever and I'm on the latest firmware and my router is just a year old having left the factory on v.64. I can't say that personally I have seen anyone stating that a recently manufactured R7000 AC1900, is dropping WiFi frequently after a firmware upgrade. To make a point also, most users won't know exactly when their router was manufactured. In order to find out that information, you have to raise a support ticket and ask and this is best done in the first 90 days of purchase whilst the support is complimentary.
Did you make a note of what firmware you were on before you upgraded to the latest firmware? Was the router behaving itself prior to updating? If so, it might be worth rolling back to your original firmware. You will read lots of users heavily advocating firmware v.42. This is fine if your router came out of the factory with that firmware, but if your router never had that firmware because it pre-dated your own router, then you might want to think very carefully about rolling back to an older firmware the router never had in the first place.
How many devices have you got using 5ghz WiFi at any given time?
Portwey84Hey thanks for the response! I haven't been keeping track of the firmware that it's on way before I noticed this issue, especially since the router is just set on auto-update. One thing I'm sure about though, is that before I attempted to do a reset and installing the latest firmware, the device shows that it's already IN the latest firmware which is the V1.0.11.100_10.2.100. I haven't noticed issues before, but I may have had experienced a couple of disconnects while online gaming back then, just not as frequent as this. For the 5Ghz network, I only have 3 devices at most connected at any given time, an iMac, PC and iPad.
plemansI will definitely try installing it after work and post here some results. I own my modem, which is a Netgear CM1000.
The connection for my 5Ghz network definitely died now by the way. It's still showing up but unable to connect to the internet. 2.4Ghz and wired connection has no issues though.