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Forum Discussion
rpzky8
Apr 22, 2020Guide
R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
- Apr 22, 2020
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
jasons987
May 21, 2020Aspirant
First off, want to say I appreciate this forum and finding this thread. I updated to the latest firmware about 2 weeks ago and instantly noticed a change/issues with 5G just dropping out completely. Have had absoutely zero issues with this router since I purchased it in Oct of 2016 so I'm not quite at the 4 year mark of having it. I updated to the 1.0.11.100 firware and things went downhill immediately. 5G was absolutely horrible. Even when it was working I'd get weird speed lags where I was only hitting 16Mbps down load where i normally am easily over 100. I will also say that I was always pretty consistent with updating the firware but I don't know what version I was on before updating to the latest one. I can see that there are 4 firmware versions listed after the 1.0.9.42 so I would assume I was using one of them and hadn't had an issue until I used the latest version. I have gone back down to 1.0.9.42 as of today and immedialty noticed the difference. Going to have to sit with this one I suppose until they release a version that works out the 5G bugs, if that ever happens. Thanks again to everyone for sharing their issue and what they did to fix it.
- apara223May 21, 2020Guide
Have you tried doing a full router reset and a re-configuration from scratch?