NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
Have you tried doing a full router reset and a re-configuration from scratch?
I did a full router reset, yes. Then did a manual install of the older firmware, and it's working great.
I guess, I was asking if you did a full reset after installing the latest firmware and still were experiencing drop outs...
Ah ok, my bad. Yes, I did a full reset about a week ago. The 5G started to drop immediately after installing the most recent firmware. As soon as the router rebooted and my devices were back online, I'd say within the hour I had the first drop. Nothing worked to fix it for meo ther than downgrading the firmware, unfortuenately.