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Forum Discussion
rpzky8
Apr 22, 2020Guide
R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
- Apr 22, 2020
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
DragonWarrior
Jun 08, 2020Tutor
Same issue. I've had the router for years. Its on auto update for firmware and at some point after a firmware update I have unstable 5ghz network. This is a huge issue and a real disappointment with this router after years of stable operation. Hopefully they put out another update to correct the issue. I wouldn't expect support on an old router like this except that it is still sold new instores.
- rpzky8Jun 08, 2020GuideIt is surprising that when you go to any big box store in my area, you usually see this model being sold as new. It sucks that you only get 90 days of technical support and then after that, you’re on your own with troubleshooting, aside from the 1 year warranty.
Just for the sake of testing it, I updated my firmware again and the issue definitely is still there. 5Ghz keep dropping almost every 10-15 minutes. But when rolled back to the old good version (x.42), works like a charm.- Portwey84Jun 08, 2020Virtuoso
rpzky8 wrote:
Just for the sake of testing it, I updated my firmware again and the issue definitely is still there. 5Ghz keep dropping almost every 10-15 minutes. But when rolled back to the old good version (x.42), works like a charm.I'd be interested to know just how many devices you are operating on 5ghz band? I have a maximum of 9 devices using 5ghz WiFi at any time split between standard 5ghz and Guest. I'm just not getting any drops at all and this is what I don't get, why are you and others getting constant WiFi drops on 5ghz WiFi and I'm not? What's different about your set up to mine? Why does v.42 firmware seem to work for you and yet the latest firmware doesn't, and yet v.100 works absolutely without fault for me. It's weird isn't it.
- rpzky8Jun 08, 2020GuideI have my desktop, a work iMac and a Peloton connected to my 5Ghz all the time. All others are in 2.4Ghz, which is a lot of devices (around 12).
- Portwey84Jun 08, 2020Virtuoso
DragonWarrior I totally accept that to some of the contributors here that I am probably starting to sound like a broken record, but I'm still not having any issues whatsoever with the very latest firmware and I've been running it for 2 months now, no WiFi drops on either 2.4 or 5ghz.
I have made some 'tweaks' from default but nothing other than what I've already publicly posted. I did make one further tweak the other day, I now use my own preferred NTP server localised to my Region. I have no idea what the default NTP server is that Netgear use?