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R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
Same issue. I've had the router for years. Its on auto update for firmware and at some point after a firmware update I have unstable 5ghz network. This is a huge issue and a real disappointment with this router after years of stable operation. Hopefully they put out another update to correct the issue. I wouldn't expect support on an old router like this except that it is still sold new instores.
It is surprising that when you go to any big box store in my area, you usually see this model being sold as new. It sucks that you only get 90 days of technical support and then after that, you’re on your own with troubleshooting, aside from the 1 year warranty.
Just for the sake of testing it, I updated my firmware again and the issue definitely is still there. 5Ghz keep dropping almost every 10-15 minutes. But when rolled back to the old good version (x.42), works like a charm.
Just for the sake of testing it, I updated my firmware again and the issue definitely is still there. 5Ghz keep dropping almost every 10-15 minutes. But when rolled back to the old good version (x.42), works like a charm.
rpzky8 wrote:
Just for the sake of testing it, I updated my firmware again and the issue definitely is still there. 5Ghz keep dropping almost every 10-15 minutes. But when rolled back to the old good version (x.42), works like a charm.I'd be interested to know just how many devices you are operating on 5ghz band? I have a maximum of 9 devices using 5ghz WiFi at any time split between standard 5ghz and Guest. I'm just not getting any drops at all and this is what I don't get, why are you and others getting constant WiFi drops on 5ghz WiFi and I'm not? What's different about your set up to mine? Why does v.42 firmware seem to work for you and yet the latest firmware doesn't, and yet v.100 works absolutely without fault for me. It's weird isn't it.
- I have my desktop, a work iMac and a Peloton connected to my 5Ghz all the time. All others are in 2.4Ghz, which is a lot of devices (around 12).
rpzky8In total, I have 15 devices connected via WiFi, 5 permanently connected to 5ghz, 4 others on 5ghz that only connect when in range, i.e. cell phones/ipad etc and the remainder are on 2.4ghz. I then have 4 devices hardwired via a Netgear GS105 switch leaving three spare ports on the back of my R7000. I think the maximum number of devices I've had attached at any one time, has been 21, so 17 on WiFi and 4 hardwired. All this on the latest firmware with no drop outs.
My router isn't hidden away in a cupboard anywhere, it's sat on a table in our TV room beaming WiFi all over the house and it reaches out into my garden on 2.4ghz. I'm on a standard fibre broadband with a maximum speed of just 37mbps download and 9mbps upload.
R7000 AC1900 build date, 1 March 2019
Modem, UK version Draytek Vigor 130k, Cat7 cable linked to R7000
Bitdefender Total Security
Expressvpn
Firmware v.100