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R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
Adding myself to the list of R7000 owners seeing this problem. Strangely, the issue JUST started happening within the last 2 weeks! As far as I can tell, there hasn't been a firmware update recently - it looks like I'm still on V1.0.9.88_10.2.88 and the router update check isn't finding the latest. It seemed to coincide with some electrical work that powered down the R7000 and the xfinity router, ever since then 5G has been almost impossible to use... which suggests a h/w issue and probably time for a new router. But 2G works swimmingly...
I'll be moving to latest firmware, SmartConnect, and dropping back to .42 and will report results. Thanks to everyone for the suggestions on the thread.
As I mentioned in the previous thread. I have two of these routers and was experiencing issues with the latest firmware. What worked for me, was to:
- Reboot before starting update
- Fully reset the router afterwards (make sure your reset works and router asks for initial configuration/password again)
- Manually re-add the configuration, do not restore from backup
Knock on wood, it has been about 7 weeks without issues.
Both of the routers are:
- running V1.0.11.100_10.2.100 firmware
- operating in AP mode
- have about 15 devices attached to them
- not running smart connect mode
I realize there are some which are having issues even with all those precautions.
Good luck.