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Forum Discussion
rpzky8
Apr 22, 2020Guide
R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
- Apr 22, 2020
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
TOOMUCHSAUCE
Jun 18, 2020Apprentice
Those that don't notice it probably have smart connect setup. If you split the 2.4 and 5 GHz bands into seperate SSIDs and hook to the 5GHz band I wonder if everyone would have the same problem.
DragonWarrior
Jun 18, 2020Tutor
I first noticed the problem when I had my wifi networks seperate so I tried the smart connect but I get the same problem. I have down graded to V1.0.9.88_10.2.88 and I haven't had any problems with the 5ghz band since the rollback. I'm on the wifi all day with the work laptop and my wife has her laptop on most of the time as well. We started to notice the problem last month maybe late april. I use to have the router set to auto update. So its definitely the latest firmware V1.0.11.100_10.2.100 causing the issue for me. I've never had an issue with the router before the update. Its been very stable and high performing for me and I would probably buy a newer netgear model even with this one issue. I dont know what's different with the users who dont have the issue, but for me definitly a 5ghz band issue on the firmware V1.0.11.100_10.2.100 and manually rolling back to V1.0.9.88_10.2.88 seems to have solved the issue. If they come out with an update to the firmware I will give it a try.
- Portwey84Jun 18, 2020Virtuoso
DragonWarrior The more I read through the posts, the more I'm of the opinion it's a hardware issue within some routers themselves. The problem is proving it.
I'm currently furloughed and I have been spending far too long on my laptop browsing the www. My laptop is connected via 5ghz WiFi for around 14 to 16 hours a day, every day. My email program is open the entire time. I just don't get a single drop. In the background, I'm watching films etc via streaming sticks, Wife is using her iPad and she's also working from home, her work computer connected wirelessly up to 8 hours a day, again, zero drops.
All that and several other devices all continuously connected, either on the 5ghz or 2.4ghz bands, all on firmware v.100.