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R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
I don't know if this applies to this form but I was having issues with 5G dropping and complete crashes.
I updated to the latest firmware V1.0.11.100_10.2.100, did full reset, changed SSID and still had issues, I rolled back to V1.0.9.42_10.2.44 and crashes continued.
I then disconnected a 2.5 HDD from the router which i was using to backup files from my PC using ready share vault.
After doing this the router has been stable for over a week (reconnected HDD to test and had a crash after 1 hour)
My guess is that the 2.5 HDD which gets power from the router was possibly draining to much voltage and causing my issue.
So if you are using a 2.5 HDD plugged into your router for file sharing or backups try disconnecting it to see if it resolves the problem.
My router was brought about 4 years ago so is an early release model, i am still running the V1.0.9.42_10.2.44 firmware.
I've been having constant drops for the past several weeks and I'm in a similar boat to a lot of people in this thread - my router is probably 3 years old, it was rock solid on .42 for the longest time (after I nearly lost it trying to troubleshoot last year - that's when I discovered Netgear's Notoriously Bad Firmware). Now it drops a couple of times a day - we're all using 5ghz so I never even considered that it was just that band that was affected. A reset usually fixes it.
At this point I'm far too annoyed with this stupid router and can't wait to be done with it. I share the same sentiments as others - if Netgear is continually finding issues they need to patch from a security perspective, I want to have those updates in place. But I can't, because it makes the router unusable. Seems to me that the only recourse is a new router.
Frankly I think it's something in the Router hardware itself that is slowly failing. The unit is always quite warm, and I think after several years all that heat is going to make components unstable. Not sure how else you could explain all of these symptoms: is affecting older hardware, is affecting ONE band, and is a recent/sudden phenomenon.
I'm sure it's some slight hardware difference between those manufactured early on and those more recently that is the culprit. That said, firmware does resolve it (clearly, as everyone experiencing issues is fine on the .42 release) so there is no reason whatsoever to believe this cannot be fixed with a proper firmware. The issue likely is the dev team is using a new model and also doesn't give a **bleep** about anyone who has an older one.
I would partially agree with them since I've had the router since 2016 BUT... BUT... they STILL MAKE AND SELL THE EXACT SAME ROUTER!!!! It's on many, many top 5 or top 10 list for best value routers... just google it. It's a popular router and probably one of, if not THE single most sold netgear router ever. Why else would Netgear continue to develop and release new firmware for it?
As much as I would like to buy a new router, I feel like I shouldn't have to. The router works great on the .42 release, it's fast, reliable, and covers the entire house and is still a manufactured and supported model. Netgear really needs to get off their ass and figure out the difference and make a new firmware branch for those of us with the early manufactured models. That is the RIGHT THING TO DO.
Do what I did. Just cut your losses and buy a new, different router. Life is too short to deal with this nonsense.
TOOMUCHSAUCE wrote:I'm sure it's some slight hardware difference between those manufactured early on and those more recently that is the culprit. That said, firmware does resolve it (clearly, as everyone experiencing issues is fine on the .42 release) so there is no reason whatsoever to believe this cannot be fixed with a proper firmware.
As I said, I'm on the so-called stable firmware and I've been experiencing it. Only in the last couple of weeks - before that I was fine since last august. I went through boatloads of firmware last august before finally settling on .42 and I haven't touched it since. Yet now i can't go a day without the thing pooping its pants at least twice
- I have two of these. The older router was updated to V1.0.11.100_10.2.100 and it has been running fine. The newer one, purchased September 2019, ran fine for a while and then started to drop 5Ghz.
I decided to replace it with Asus RT-AC5300. It's still less than 1 year from purchase date. I am wondering if I should bother with a warrantee claim.
Has anyone got this fixed by sending back to Netgear for warrantee replacement?