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R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
rpzky8 wrote:I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around 5-7 times only for the 5Ghz, and needs about 1-5 minutes to get back up. 2.4Ghz doesn't seem to be affected since I used it as a fallback.
For reference, my iMac is positioned roughly 10 ft away in a room. Just for testing purposes, I connected my iPad next to the router, and when I encounter a connection drop, I check my iPad and it's also disconnected. All wired and 2.4Ghz connected devices are unaffected. I also setup another PC (sleep settings is turned off) to not connect automatically on the 5Ghz network, and if I leave it connected to 5Ghz overnight, the PC is disconnected in the morning.
I tried doing the following troubleshooting steps on an issue I've seen in the forum back in 2019:
- Reset my router using a paper clip at the back of it
- Setup the router, afterwards, used the firmware update that I downloaded in Netgear's site (the router is already on the same firmware but did it anyway)
- After doing the firmware update, reset the router again
- Setup router using a new SSID for both 2.4Ghz and 5Ghz
- Tried the next day for work, issue persists
Router version: V1.0.11.100_10.2.100
R7000 Nighthawk Smart Wifi Router connected to a CM1000, ISP is xFinity.
Is my router's 5Ghz toast? I bought the router roughly 2 years ago. I don't know when the issue started since I only use the internet for minor browsing and gaming before. Only noticed the disconnects almost a week ago eversince I started working from home (moderate internet use, on conference calls most of my 9-10 hour shift).
Any input or troubleshooting step I missed is greatly appreciated.
I was having this issue even after updating my firmware, along with other streaming and connection issues. I found a simple issue with power that I didn't consider, but since I physically separated my modem and laptop power cords, I've not had a single error, wifi disconnect on any frequency, content buffering pause, or any other anomaly since I changed this. Read this post and see if you have anything similar on any device. It may very well contribute.
- Try updating to 11.104... i’ve been using for 48 hrs and its still strong. Havent had any drop connections so far.
spcrick wrote:
Try updating to 11.104... i’ve been using for 48 hrs and its still strong. Havent had any drop connections so far.This did not work for me.:smileysad: Can tell quickly if I open twitter on an ipad. Images don't load or take long loading and the connectivity icon has the spinning asterisk constantly like it's hunting for a good connection. Didn't bother waiting for the full drops.
Back to .42
It got my hopes up sigh... after about 72 hrs of stable connection, the router decided to restart itself for no reason. Back to .42 for me too sigh.