NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rpzky8's avatar
rpzky8
Guide
Apr 22, 2020
Solved

R7000 dropping 5Ghz randomly

I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
Troubleshooting
  • plemans's avatar
    plemans
    Apr 22, 2020

    the general agreed upon decent firmware for the R7000 is 1.0.9.42.

    the recently released version is still waiting feedback but the initial results aren't any better from what I've seen. 

     

    What modem is it from xfinity?

    Try installing that firmware, factory reset again, and make sure to manually install. 

TOOMUCHSAUCE's avatar
TOOMUCHSAUCE
Apprentice
Jul 07, 2020
spcrick wrote:
Try updating to 11.104... i’ve been using for 48 hrs and its still strong. Havent had any drop connections so far.

This did not work for me.:smileysad: Can tell quickly if I open twitter on an ipad. Images don't load or take long loading and the connectivity icon has the spinning asterisk constantly like it's hunting for a good connection. Didn't bother waiting for the full drops.

Back to .42

spcrick's avatar
spcrick
Apprentice
Jul 07, 2020

It got my hopes up sigh... after about 72 hrs of stable connection, the router decided to restart itself for no reason.  Back to .42 for me too sigh.