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Solved
R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
This has been a problem for a long time now and Netgear can't fix the issue without going back to old out of date firmware. I did as someone else suggested and switched over to Linksys MR9000/AC3000, which works just as well as the R7000 without the drops. My family and I got tired of all the drops during the day/night. I switched back to the old firmware and still had issues with the 5ghz. We used the 2.4ghz without any issues, but 5ghz is much better and faster when it works, so I went with a different brand so I don't have this issue with a new purchase from Netgear. I used Netgear for a long time, thought they were solid, but going back to Linksys.