NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rpzky8
Apr 22, 2020Guide
R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
- Apr 22, 2020
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
AtifS
Sep 04, 2020Aspirant
I was having the same issue and upgraded to V1.0.11.106_10.2.100 and the problem has disappeared. It's been more than 2 weeks and so far so good.
- AtifSSep 08, 2020Aspirant
After nearly 2.5 weeks the problem reappeared today. Rebooted the router. Will monitor to see how long it takes this time.
- jtbySep 09, 2020Aspirant
I have the same problem. Constant wifi drops. Wired network stays connected. I am using firmware V1.0.11.106_10.2.100, and also downgraded. After reading the message boards for a couple of weeks I finally I purchased the $89 support plan, and so far support has had me downgrade firmware, which I guess is a security risk. Also change some channels. But the problem persists. Premium paid support is really hard to get ahold of!! They do not return emails, and been on hold foooorrrreeeevvveeeerrrrrrr. Steps taken so far have not helped. I am having a really bad netgear experience. I just want the dang thing to work w/o rebooting 20 times a day, or else get my money back. Its only a year old!
- spcrickSep 09, 2020ApprenticeYou bought the R7000 a year ago?? Why? There are so many better routers out to select from. I think most of us had this router for years.