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R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
Having similar kinds of connection issues.
The lastest firmware (V1.0.11.106_10.2.100) did not solve 5 GHz connection problems, still losing an internet connection multiple times a day. I did a full reset and manually installed settings by using a wired connecion. Still same issues.
Tried to contact Netgear support. After five minutes heard "we are having technical issues and cannot answer your call now". Then they cut me off.