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Forum Discussion
Aeternyx
Nov 03, 2021Tutor
R7000 Dropping internet for wifi devices
I have a 7000 that is dropping internet connectivity periodically ONLY for Wifi connected devices. When this occurs: Wifi devices - Stay "connected" according to Windows/ Android /etc - Cannot...
plemans
Nov 04, 2021Guru - Experienced User
You put you updated the firmwware.
what version were you on prior?
what modem/gateway are you connected to?
have you enabled IPv6?
- AeternyxNov 04, 2021Tutor
Unfortunately, I'm not actually sure what firmware was on it prior now.
It's connected to a fiberoptic ONT provided by my ISP. I'm not sure what the model is atm but I don't believe the ONT/ISP are at fault since wired devices remain connected just fine.
IPv6 is not enabled.
- AeternyxNov 04, 2021Tutor
For the time being, I have downgraded to V1.0.9.42_10.2.44 as I have seen a number of forum posts here that seem to indicate the R7000 "likes" that version better. We'll see how the next 24 hours go.
- Portwey84Nov 04, 2021Virtuoso
Aeternyx wrote:For the time being, I have downgraded to V1.0.9.42_10.2.44 as I have seen a number of forum posts here that seem to indicate the R7000 "likes" that version better. We'll see how the next 24 hours go.
Aeternyx So bascially, you've downgraded to a 4 year old firmware that may well have security issues.
The problem with the R7000 AC1900 seems to be that lots of these routers from what owners report here, just aren't coping with various versions that Netgear have shoved out over the last few years. I admit, I have now suffered this myself with the most up to date firmware, v.128 and was subsequently forced to revert back to the previous v.126 because it completely messed up my WiFi and hey presto! everything is fine again. That being said, others have put v.128 onto their router and they claim everything is fine, so who knows what is going on! What I would never do however, is revert to a 4 year old firmware, but it's your choice at the end of the day.