NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

swehjo's avatar
swehjo
Guide
Sep 21, 2015
Solved

R7000 drops connection

My R7000 drops connection intermittently since a couple of weeks (I  t h i n k  it started, at least it got worse, after a late upgrade to V1.0.4.30_1.1.67 mid/end of August).   It happens one to t...
Troubleshooting
swehjo's avatar
swehjo
Guide
Oct 04, 2015

Thanks Lucius,

But my problem is not wifi drops, its an "everything drops". Also the cable network... 

Lucius1972's avatar
Lucius1972
Aspirant
Oct 04, 2015

That`s bad, tried different LAN IP? I put mine on 192.168.2.x

  • swehjo's avatar
    swehjo
    Guide
    Oct 04, 2015

    You mean for the router? Sounds a bit off that an IP-address that I've used for the router since new suddenly stops working. Shouldn't be the root cause at least. But if you mean for the equipment I have maybe 10 clients on the network with the same problem, on cable as well as on wifi (in which case the can see the wifi but not connect to it).

    • Lucius1972's avatar
      Lucius1972
      Aspirant
      Oct 04, 2015

      Yes I mean for the router, could be that DHCP does mess things up.
      I guess you also factory reset "after" flashing new firmware?
      In these cases I power off/unplug the power for my modem and router for 5 minutes, the start my modem first (let it fully startup and configure), then power up my router (R7500).

       

      • swehjo's avatar
        swehjo
        Guide
        Oct 05, 2015

        Hmmm... well I check that up even if I can't see that as a sudden, new root cause...

         

        And yes, I do reset and power off before and after the new FW and enter the settings manually.