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Forum Discussion
R7000 drops wi-fi and USB drive intermittently
I've had my R7000 for several years and it has worked well until recently when it started dropping the wi-fi connection and the USB 3.0 port intermittently, about every 24-36 hours. The lights keep o...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Set 20/40Mhz Coexistence to 40Mhz only. Under Advanced Tab/Advanced Settings/Wireless Settings
The ISP's device is a "Fibre + Gateway 2.0", mfg by Technicolor | CommScope, model CGM4331SHW | TG4482. As stated previously, I've disabled all of its extended funtions, it is simply a bridge providing a WAN connection to the Netgear router. A detailed description of it can be found here: https://support.shaw.ca/t5/internet-articles/equipment-info-fibre-gateway-2-0-xb7/ta-p/29898.
Currently, wireless is set to auto and 153, and 20/40 co-existence.
I'll try the other things you've suggested!When I had my R7000 connected a couple of weeks ago:
Router settings
Smart Connect - Enabled
5Ghz radio - On
Manual Channels 1 and 40(Was 161 however one camera kept going off line so I changed channels)
QOS - Off (Onboard speed test app fails to report accurate speed results. Seen this on other NH routers as well.)
WMM - Enabled for both
Enable 20/40 MHz Coexistence - Off
Beamforming - On
Airtime Fairness - On
I don't use USB drive so I can't say what maybe happening with your drive.
Mfr and size of drive?
Does it have it's own power supply if it's a large sized drive? 100Gb or more?
Try a different USB drive. Something small like a thumb drive to see if it does same thing or different?
Not many wi-fi neighbours - only 1 close enough to register on a scan, and that house is at least 100 feet from mine. I have a couple of wireless printers that show up as potential access points, too.