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Forum Discussion
G1313
Feb 13, 2022Follower
R7000 endless passcode loop for Circle
Currently in an endless loop where Circle finds the account automatically, asks me for the admin passcode, I get it from the text message, and it doesn’t work. How can I get passed this step?
FURRYe38
Feb 13, 2022Guru - Experienced User
Please contact NG support for help and information regarding Pass Codes:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Circle-Pass-Code-Help-and-Information/td-p/2192590/jump-to/first-unread-message
https://my.netgear.com/support/contact.aspx
https://support.meetcircle.com/hc/en-us
https://support.meetcircle.com/hc/en-us/articles/115001381012-Circle-1st-Generation-Passcode-Issues
Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Circle product. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Thank you.