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Forum Discussion
R7000 _ Error Connection Refused
Wir haben seit 1 Jahr einen R7000 und seit ca. 3 Monaten müssen wir jeden Tag den Router neu starten, da er alle neuen Websitenaufrufe mit "error connection refused" retourniert. Den Router jede...
The firmware is v1.0.9.88 and the modem is a Technicolor TC7200.
We didn`t change any parameters in the last months.
We have to do restarts and also did a few reboots, but after about 24 hours, the Error_connection_refused arises again.
All browsers, all devices, even mobile.
Thank you for your support.
1. Try updating to the 1.0.11.123 firmware for the r7000. Then do a factory reset and reinstal.
2. the Technicolor is a modem/router combo device. it can cause a double nat if the technicolor isn't in modem only/passthrough mode, if the netgears IP address isn't in the technicolor's dmz, or if the netgear isn't in access point mode.
https://kb.netgear.com/30186/What-is-Double-NAT
Thank you.
In the Nighthawk App, when "checking for firmware updates" it`s always saying "you`re firmware is update to the latest version". It doesn`t allow to select another firmware download or suggests the one you mentioned.
here's where you can get the firmware:
https://www.netgear.com/support/product/r7000.aspx
and here's how to manually update:
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Thank you very much!
We`ve now manually updated to the .111 version and it seems to be working better.
If the problem will come back again, we`ll work on the router, too, but so far it worked well.
Thank you again for your support!