NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
reidonly
Dec 14, 2016Aspirant
R7000 firmware 1.0.7.6 Beta firmware does not load
Attempting to load the beta firmware addressing the security vulnerability, the firmware does not upload. The progress bar moves, but nothing on the router actually seems affected. The lights co...
- Dec 14, 2016
Well, after maybe a half-dozen different attempts to load the firmware... it finally loaded.
Cumulative things changed before successful load:
- wired connection to router with computer set to fixed IP
- Advanced -> Administration -> Router Update -> update the GUI version to V1.0.7.6_2.1.38.1
- access the router as http://www.routerlogin.net rather than by IP
...And this time it worked. Independently verified from another system trying to access the vulnerability that I am now prompted for credentials.
reidonly
Dec 15, 2016Aspirant
I was updating from 1.0.7.2.
The update failed to load even when directly connected by CAT5 cable.
I did not try a browser other than Safari to load the firmware. (When it did work--the difference oddly seeming to be access the router by www.routerlogin.net rather than by IP--I was still using Safari.)
mdgm-ntgr
Dec 15, 2016NETGEAR Employee Retired
Well I updated my router connecting via I.P. using Safari. It shouldn't matter whether the I.P. is used or routerlogin.net.
- reidonlyDec 15, 2016Aspirant
I agree. It should not matter. The name is just a special, hardcoded alias for the router's IP.
But it is the one thing I changed when the firmware finally loaded. After many, many other failed attempts to load this patched firmware. And after never having had any problems loading multiple different firmware updates over the years.
I mention my experience only to help the Netgear support team who are challenged with greater variety and volume of issues than my own indivdual experience. By contributing, I hope they get more data to identify patterns.