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LowellBen's avatar
LowellBen
Aspirant
Oct 18, 2022
Solved

R7000 firmware update issue

I've got an R7000 with the auto firmware update enabled. Router is running firmware version V1.0.11.100...   Netgear support says that the latest firmware is V1.0.11.136.... So first off the auto u...
  • FURRYe38's avatar
    FURRYe38
    Oct 18, 2022

    What browser are you using? Try MS Edge or Firefox. 

    Be sure to clear out ALL browser caches prior to entering the routers web page. 
    Might try a factory reset and setup from scratch with the router disconnected from the ISP modem. Then load the .chk FW file to the router using the manual tab on the FW update menu section. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 18, 2022

What browser are you using? Try MS Edge or Firefox. 

Be sure to clear out ALL browser caches prior to entering the routers web page. 
Might try a factory reset and setup from scratch with the router disconnected from the ISP modem. Then load the .chk FW file to the router using the manual tab on the FW update menu section. 

LowellBen's avatar
LowellBen
Aspirant
Oct 20, 2022

Sorry for the delayed reply. Thought the system would send me an email when there was a response.

I'm running Opera as the browser.

And you were EXACTLY correct. I switched to MS Edge and the router loaded the 136 firmware with no issue.

Thanks ever so much for the help!!!

Lowell