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Forum Discussion
dvwebster
Dec 14, 2017Aspirant
R7000 firmware version 1.0.9.14 drops connections to Apple devices and Logitech Pop Bridge
Two days ago I updated to r7000 firmware version 1.0.9.14 but immediately started to see dropped onnections to Apple devices and a Logitech Pop Bridge that could not be recovered. Curiously android d...
- Feb 26, 2018
Hi,
I am pleased to confirm that hotfix firmware version 1.0.9.26 has been working well with all my devices including my one Google Home smart speaker.
JamesGL
Dec 18, 2017Master
Hi HWAM,
I have verified it from our engineers that it fixes wireless connectivity issue.
- dvwebsterDec 22, 2017Aspirant
I have applied the latest 1.09.18 firmware and still getting total WiFi dropping out about 1 or 2 times a day, so not fixed for me yet.
I have noticed that the R7000 page showing Attached Devices is very slow to show any WiFi devices if if they are connected. Wired devices are listed immediately. It used to be immediate for WiFi devices too.
I I also believe there is a serious a bug with the 5GHz WiFi settings for a Guest Network. I had the Guest Network enabled but with the SSID hidden and noticed that when doing a WiFi scan with inSSIDer software that I had an un-named but Open 5GHz network present, I.e no SSID and no encryption! Disabling the R7000 Guest network on 5GHz has removed this phantom network. Clearly this is not correct behaviour and needs attention. - dvwebsterJan 15, 2018Aspirant
Hi,
Wifi problems are persisting.
Not everything seems to get disconnected, my Roku and Google Home seem to be in service but my 6 Amazon Echo devices, all Apple devices, all Android devices and all Nest Devices go offline, 1 or 2 times a day. It is getting very annoying!
Using the hard button on the router to switch WiFi off then on again gets everything to reconnect again.
I have noticed that following the period of WiFi problems the 5GHz channel moves from my setting (60) to 45 but the 2.4GHz setting is still as I set it (11).
Any suggestions please- JamesGLJan 29, 2018Master
Hi dvwebster,
Please try this firmware.
https://kb.netgear.com/000053870/R7000-Firmware-Version-1-0-9-26-Hot-Fix
- dvwebsterJan 31, 2018Aspirant
Thanks, I have just updated the firmware as you suggested.
I notice the Release Notes mention a fix to do with Broadcast issues and this might be the problem on my network as I have identified that my single Google Home device appears to have been the cause of my Wi-Fi disconnects. Using a WiFi analyser it looked like the GH was transmitting its own SSID on the same 2.4GHz channel as my router. Since powering it off for the last few days and running with the last official update, I dont appear to have any Wi-Fi problems.
I shall see how the new Hotfix version works for a few days before switching on the Google Home again.