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Forum Discussion

dvwebster's avatar
dvwebster
Aspirant
Dec 14, 2017
Solved

R7000 firmware version 1.0.9.14 drops connections to Apple devices and Logitech Pop Bridge

Two days ago I updated to r7000 firmware version 1.0.9.14 but immediately started to see dropped onnections to Apple devices and a Logitech Pop Bridge that could not be recovered. Curiously android d...
Firmware
update
  • dvwebster's avatar
    dvwebster
    Feb 26, 2018

    Hi,

    I am pleased to confirm that hotfix firmware version 1.0.9.26 has been working well with all my devices including my one Google Home smart speaker.

JamesGL's avatar
JamesGL
Master
Dec 18, 2017

Hi HWAM,

 

I have verified it from our engineers that it fixes wireless connectivity issue. 

dvwebster's avatar
dvwebster
Aspirant
Dec 22, 2017

I have applied the latest 1.09.18 firmware and still getting total WiFi dropping out about 1 or 2 times a day, so not fixed for me yet.

I have noticed that the R7000 page showing Attached Devices is very slow to show any WiFi devices if if they are connected. Wired devices are listed immediately. It used to be immediate for WiFi devices too.

I I also believe there is a serious a bug with the 5GHz WiFi settings for a Guest Network. I had the Guest Network enabled but with the SSID hidden and noticed that when doing a WiFi scan with inSSIDer software that I had an un-named but Open 5GHz  network present, I.e no SSID and no encryption! Disabling the R7000 Guest network on 5GHz has removed this phantom network. Clearly this is not correct behaviour and needs attention.