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Forum Discussion
Theverge
May 26, 2016Aspirant
R7000 internet problem with newest F/W
I have the wifi speed problem from last week with only 50 download and 95 upload, which i sopose to have 150 up/download, so i tired to reset the the router and update to the newest firmware V1.0.5.6...
- May 29, 2016
Hello guys , finally i fix the problem, i dont have the setting with "set on demon", since i use DHCP servers form my IPS, the way i fix the problem is leaving nothing with factory setting, i am manually changing every setting on the router, open the DDNS, VPN, downloading manager, and BOOM, problem solved, at least it will not disconnect from the Internet, but still in the log it shows reconnect to Internet every 45-50 mins, but i don't have the feeling about disconnect from the Internet. Actually the factory setting brings the problem.
IrvSp
May 26, 2016Master
Did you try doing an 'erase' on the Genie Browser ADVANCED --> BACKUP SETTINGS tab "Revert to Factory default settings" and once up re-enter MANUALLY all your settings?
Have you power cycled the modem with the router off, and then once up powered the router back on?
Theverge
May 26, 2016Aspirant
Yes, i tried to reset and also erase the setting and key in the setting every time, but it still happens.now i downgrade to 1.0.3.68, doing reset and downgrade and reset again, it still happens, the connection issue never happened to me until i update to the newest firmware.
- IrvSpMay 26, 2016Master
That is a fairly OLD Firmware? Did you look here to get the latest, http://www.netgear.com/support/product/r7000.aspx? Give that a try. Should also be able to get that via Genie on the ADVANCED tab under Administration Router Update. It should find V1.0.5.64 you as well. I did it that way, RESET and manually re-entered my settings without problems at all?
- ThevergeMay 26, 2016Aspirant
The problem come after i installed firmware V1.0.5.64, at first i think it might be the firmware problem, so i downgraded to 1.0.4.30, but it inherit the problem.
- IrvSpMay 26, 2016Master
Sounds like you did everything right?
I'd start by disabling everything and then try just the normal 2.4Ghz SSID, if it works, add in the 5Ghz SSID. Don't touch DNS, let it get it from the ISP. Change nothing else, use the default, even no security or p/w for the SSID. If that works, add on security (WPA2-PSK)... works try one guest SSID at a time...
If it is the Guest SSID causing the problem call NG and ask for help. Nothing works, possibly your router went bad, call NG.
Out of suggestions otherwise. Sorry.