NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rc2021
Jun 03, 2021Follower
R7000 internet works but most devices won't connect
A few days ago we had a quick power blink and since then none of our devices (iphones, alexa, firesticks, exercise bike, ps4, etc) will connect to the internet except two laptops, which are both conn...
plemans
Jun 04, 2021Guru - Experienced User
You have the r7000?
what firmware version is on it?
what actual modem is it connected to?
one thing to try is reinstall the firmware to it. a factory reset clears out old settings. If something from the power surge/issue causes the firmware to corrupt, you'd need to overwrite it to clear out the bad firmware.
so try reinstalling the firmware to it, do a factory reset again, then try it.