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Forum Discussion
R7000 keeps dropping internet (DNS doesn't resolve) on some, but not all, domains
About a month ago, I started experiencing drops in internet service from my R7000. I'll be connected to a Google video chat and suddenly notice I'm unable to access the internet from any of my device...
Did this work? I work for an ISP and are recently having a lot of customers complaining about connectivity. I know that downgrading to .42 solved the issue so that is what I have been recommending. Does the recent .123 hotfix resolve the issue?
I was on the fence about whether to upgrade to the hotfix or downgrade back to .42. I chose to downgrade three days ago and haven't seen the issue again.
Thanks for your response. I just spoke with Netgear. Since I dont personally own that router, I need to refer my customers to them. Unfortunately, we lose customers who dont even bother to call us first when there is an issue so Im trying to be a bit proactive. I think I will work with a customer and upgrade to the hotfix and see if that works. Up to date firmware is a must.