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Forum Discussion
Jpenor1
Mar 21, 2020Initiate
R7000 keeps dropping wifi connection
My Nighthawk Router R700 keeps dropping signal. I've rebooted it, reset it and checked for updates. Still having problems. I've even done this with my modem. These are brand new, only 3 1/2 months o...
Monroe78
May 25, 2020Tutor
I was having the same thing happening on my nighthawk and believe it or not it was a corrupted fire stick. Once I reset my fire stick to factory defaults it solved the connection issues immediately.
- GleazonMay 29, 2020GuideHello, I saw that you said you had a corrupted firestick that was causing your dropouts. I have several firesticks in my house and I’ve been currently experiencing the same WiFi dropout with my R7000 as well for a little over 2 months now. At first I thought maybe it was the overloaded servers throughout causing internet issues in general with so many people being at their homes now and inevitably using their service more then normal but it’s going into the latter days of this whole thing and I’m still experiencing random dropouts (one just a short while ago). At any rate, I have tried just about everything I can think/read of including factory resetting the router itself. I was considering downgrading the firmware so I was about to do so when I came across your corrupted firestick scenario. How did you figure out that it was what was causing the issue if you don’t mind me picking your brain lol. Thankyou in advance for any light you may be abele to shed on the situation
- nskumar6Aug 16, 2020AspirantI have the same problem dropping WiFi frequently. How did you find out which FireTV stick is causing the problem? It would greatly help to know so that I can try an resolve the issue. Appreciate any help. Thank you.
- Gneisguy13Sep 10, 2020Guide
I'm also having MAJOR problems with my AC1900 router.
WiFi has dropped all devices at least 1-2 times per day since installation a week ago.
Have to turn off/on router to resolve.
Firmware Version
V1.0.9.88_10.2.88ISP: Spectrum
Firmware Version V1.0.9.88_10.2.88 GUI Language Version V1.0.9.88_2.1.38.1 - Gneisguy13Sep 15, 2020Guide
Follow up:
I decided to exchange the defective router with a replacement of the same model.
After 48 hours, 0 drops and no connectivity problems so far.netgear please QA your products more dilligently as many customers that encounter a defective product right out of the box may not come back and share their experience on social media.