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Forum Discussion
Jpenor1
Mar 21, 2020Initiate
R7000 keeps dropping wifi connection
My Nighthawk Router R700 keeps dropping signal. I've rebooted it, reset it and checked for updates. Still having problems. I've even done this with my modem. These are brand new, only 3 1/2 months o...
nskumar6
Aug 16, 2020Aspirant
I have the same problem dropping WiFi frequently. How did you find out which FireTV stick is causing the problem? It would greatly help to know so that I can try an resolve the issue. Appreciate any help. Thank you.
Gneisguy13
Sep 10, 2020Guide
I'm also having MAJOR problems with my AC1900 router.
WiFi has dropped all devices at least 1-2 times per day since installation a week ago.
Have to turn off/on router to resolve.
Firmware Version
V1.0.9.88_10.2.88
ISP: Spectrum
Firmware Version | V1.0.9.88_10.2.88 |
GUI Language Version | V1.0.9.88_2.1.38.1 |
- Gneisguy13Sep 15, 2020Guide
Follow up:
I decided to exchange the defective router with a replacement of the same model.
After 48 hours, 0 drops and no connectivity problems so far.netgear please QA your products more dilligently as many customers that encounter a defective product right out of the box may not come back and share their experience on social media.
- plemansSep 15, 2020Guru - Experienced User
Gneisguy13 wrote:netgearplease QA your products more dilligently as many customers that encounter a defective product right out of the box may not come back and share their experience on social media.
You also have to keep in mind, the forums are where people come with issues. So it seems like there's a ton of issues because netgear sells a lot of routers and there's many posts on here. But what you don't see is all the people that don't have issues.
- Gneisguy13Sep 15, 2020GuideAnd how does this help me? My router was defective and your answer is others aren’t having problems so Netgear should ignore me, is that what you’re saying?
- Larry1014Nov 23, 2020Initiate
I have the same problems with wifi dropping and having to reboot. This happened with first unit after a year. Netgear replaced abd lasted another year. I just downgraded my firmware to Version V1.0.9.42_10.2.44 to factory settings and see what happens. I went to look for another router and everyone says the R7000 is great. I don't know what to do.
- billscott92787Nov 23, 2020Star
Download and flash Fresh Tomato and rep the benefits! That's what I did and my R7000 has been working great since! Just google it and you can find the download and instructions.
- DolceDolceMay 12, 2021Aspirant
I'm out of the 2-week window return period with Best Buy and this router is pure junk. My older router was more reliable.
- olson_canadianMay 12, 2021Tutor
DolceDolce Did you happen to update to firmware version V1.0.11.116_10.2.100? I did like two or three months ago and I haven't had a drop out since. Before that, the router was worthless. If you haven't upgraded, do so and let me know what happens.