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Forum Discussion

Texel's avatar
Texel
Aspirant
Jun 06, 2017
Solved

R7000 keeps losing IPv6 WAN address

Hello,   I'm with Rogers Cable and am able to obtain and keep an IPv6 address when using the Rogers Hitron CGN3 gateway, but when I use the R7000 it gets an IPv6 address for an hour or so and then ...
IPV6
Troubleshooting
  • Texel's avatar
    Texel
    Jun 11, 2017

    ElaineM - It seems this entire situation has to do with the Hitron CGN3ACR modem.  Apparently all the Hitron CGN3 AC related modems including the 3552 have this exact issue when in bridge mode.  In gateway mode they can hold an IPv6 address, but in bridge mode they seem to have an issue passing the address to a third party router. 

     

    I changed the modem to a Hitron CODA-4582, bridged it, and I've had an IPv6 address on my Netgear R7000 since doing the change (over two days now).

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 06, 2017

Does IPv6 stable if you directly connect a PC to the ISP modem while it's in router mode? If the PC fails to maintain a IPv6 connect while directly connected to the ISP modem, possible ISP service issue here. 

  • William10a's avatar
    William10a
    Master
    Jun 06, 2017

    Thank you for confirming the possible of a isp issue  was running out of ideas that even made sense I know that a Netgear and A Linksys router one of them should have seen a ipv6 address.