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Forum Discussion
R7000 latest Firmware update
Hi all,just joined and am new to the forums. Have had my router a few years and have always updated the firmware after I recieived email from Netgear by going into the router settings on my d...
My R7000 as of last week, after a year of running fine, started to drop my devices and started showing "Internet Offline" message in the Nighthawk app. When it happens, website won't load, movies and apps on my AppleTV box stop playing in the middle of streaming or get the spinning circle and no connection to network message.
Everytime I've checked for a firmware update on my app it says there is none. I bought it last June from Netgear online. The firmware currently shows V1.0.9.88_10.2.88
So after reading a number of posts in this thread, it appears I'm stuck in the no firmaware updates issue.
I'm hooked to gig fiber at home. The cable from the house's outside box runs to a small adapter box inside which then has an ethernet cable from that directly into the R7000. Even rebooting it doesn't always fix the issue. Some of these Internet Offline sessions, when not rebooted, will last 30-60 minutes then go online again without doing anything.
I'm sitting here typing on my Surface which is connected, yet my phone won't. It doesn't matter if it's set to the Smart Connect feature or to the separate 2.4GHz and 5GHz bands. It just randomly decides to send devices offline.
So I would like to try the firware update using the browser. Which firmware is the most stable and where is it found? Does the browser do all the downloading and firmaware updating? I own a Macbook Pro and Surface 4, but I only have ethernet jack on my Macbook's multi-connection hub. So it's either a direct connect using the Mac or over 5GHz using the Surface.
Thanks for any help.
Ok, if your on V1.0.9.88_10.2.88 then you're 5 firmware updates behind what is currently available.
Asking which is the most stable firmware, will not necessarily be the best option, though reading through the umpteen threads on this community from folks complaining about similar issues, then someone is undoubtedly going to 'advise' you, to download v.42, which is now about 4 years old and more than likely, a security vulnerability. I'm not advising you to downgrade, merely letting you know that is what lots of folks claim they've done to give them a functioning R7000 AC1900.
Personallly, I've never had an issue with my router which was manufactured in 2019 and I'm more than happy to upgrade to each new firmware as it comes out. And as far as the firmware upgrades are concerned, forget your router or Nighthawk App telling you whether or not an upgrade is available or otherwise, because that function just doesn't appear to work, well it hasn't ever worked on my router anyway.
If you are going to update (or downdate) your firmware, then my personal advice is, do it hardwired over ethernet, don't do it wirelessly. I follow the same procedure every single firmware update, disconnect all of my devices, disable wireless in the router browser GUI for both 2.4 and 5ghz bands, connect my router directly to my laptop and upload the firmware from my desktop. Never had an issue yet. No multiple reboots or hard resets which some seem to favour.
This is the link for the latest firmware and I've been using this firmware since it was released with zero issues:
https://www.downloads.netgear.com/files/GDC/R7000/R7000-V1.0.11.123_10.2.100_hotfix.zip
Good luck.
Thanks I'll give the new one a go. I'm all for updating to the newest, but since this is the first time updating this router I merely meant "stable" as in public released and not some beta version (if that was even an option with Netgear routers).
Can you check that link again? I'm getting a page not found even when trying to back out to the root level of the site.
> Can you check that link again? [...]
Can who check which link again? This one works for me:
https://www.downloads.netgear.com/files/GDC/R7000/R7000-V1.0.11.123_10.2.100_hotfix.zip
Visit http://netgear.com/support , put in your model number, and look
for Downloads. (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".) Find the kit(s).
Download the kit(s) you want. Read the "Release Notes" file for
instructions. (In the User Manual, look for "firmware", and,
especially, for a topic like "Manually Upload Firmware to the Router".)
When that fails because of a deficient User Manual, try:> [...] I'm getting a page not found even when trying to back out to the
> root level of the site.You may have bigger problems than a bad link. But, again, copy+paste
of an actual URL might be more helpful than your vague description of
some actual URL.Wouldnt you know it, the moment i went to download my device went Internet Offline. This is driving me nuts!
Download complete. Thanks