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Solved
R7000 Latest Firmware V1.0.9.42_10.2.44 broke wifi
Hello Everyone,
My R7000 router just got updated to firmware version V1.0.9.42_10.2.44. When I checked the wifi speed after the update, it's fluctuating and very slow (sometimes in the range of...
Always do a hard reset (paper clip thingy) after every firmware upgrade and manually enter all your settings. Your problems should be solved.
Backing up your current settings and loading them to your new firmware won't work and you will just have the same problems.
Actually, I recommend doing a hard reset every time you want to change any setting in your router. I know its tedious to reset and manually input your old settings and the new ones that you want to try out but that's the only way to maintain the performance of this router for longer periods of time.
If you finally notice any performance degredation over time, then it is again time to do a hard reset and manually enter again all of your settings even if you don't have plans to upgrade/downgrade your firmware. Always manually enter your settings through the web browser interface (not Genie app) and don't content yourself in loading just a backup. You will encounter problems with the performance of your router.
Always do a hard reset (paper clip thingy) after every firmware upgrade and manually enter all your settings. Your problems should be solved.
Backing up your current settings and loading them to your new firmware won't work and you will just have the same problems.
Actually, I recommend doing a hard reset every time you want to change any setting in your router. I know its tedious to reset and manually input your old settings and the new ones that you want to try out but that's the only way to maintain the performance of this router for longer periods of time.
If you finally notice any performance degredation over time, then it is again time to do a hard reset and manually enter again all of your settings even if you don't have plans to upgrade/downgrade your firmware. Always manually enter your settings through the web browser interface (not Genie app) and don't content yourself in loading just a backup. You will encounter problems with the performance of your router.
Same issue here, the solution is so redicilous that if I have to hard reset it one more time it’s going out of the window that’s for sure. Fix it netgear!!!!! It’s 2018 and nobody should have to reenter data twice!
Retired_Member wrote:
Same issue here, the solution is so redicilous that if I have to hard reset it one more time it’s going out of the window that’s for sure. Fix it netgear!!!!! It’s 2018 and nobody should have to reenter data twice!One of the reasons I sold my r8000 and r8000p. Firmware done correctly, there would be no need for a reset and reconfig after a firmware update except in rare cases where a major change was done to the firmware. Guess the engineers do not use these at home with a complicated configuration or they would change. My Asus rt-ac86u did not require reset after a firmware upgrade for example so it can be done.
Netgear used to be my go to vendor, no more nor would I recommend.
A hard-reset, temporarily fixed my wifi speeds (local traffic), however a few days later and it feels to be really slow again!!!
hope something gets done very soon. I spent quite a lot of money on two R7000s so I could use them in a bridge, but now I am having so many problems. Very frustrating!!!
plz note, this is related to local traffic, so internet provider/speeds etc are not a factor
Just wondering regarding apparent slowing of internal network wi-fi ... do you use a Network Analyzer app. on a phone or tablet to look at the channels being used ? I use WiFi Network Analyzer by Zoltan Pallagi and found 8 other users in a 2-acre neighborhood, two of which have signal levels approaching my router. By creating over time, a constant traffic on a channel you may see as least impacted, other "neighbors" who have autoranging select their channel, eventually have found a home away from my chosen channel. I have found here that an as yet unresolved frequency encroachment on Channel 11, prevents me from using that preferred but with the analyzer, channel 9 center frequency works well and outside user overlap is of low level at the Ch 6 and 11 so as not to interfere.
Depending on which of the 2 extenders I log into, all being in 2.4 GHZ network but with separate SSIDs to the main router Network, consistent 65Mbps at 1 to 2 ms latency.
Another anomaly I have discovered is use of both 5GHZ and 2.4GHZ bands to simultaneously connect the router with my WN2500RP extender caused interference, including to my 2.4GHZ cordless phone. Turned off the 5GHZ connection at router and extender to only use 2.4GHZ band and interference is gone. With all the cameras, printers and 5PCs using 2.4GHZ with good throughput on Netstress Application, 5GHZ has not been necessary here. If your devices support 5GHZ, that switch over may be your solution.
Note: If your outer and a cordless phone base are proximate, a possible source also.
Just thoughts ....
I have the same firmware version V1.0.9.42_10.2.44 and I am now constantly losing my 2.4GHZ connection. It is still broadcasting but failing to connect and resolve DNS along with it failing to keep any wireless connection connected on the 2.4 band. I have 25-30 devices connected across the 2.4GHZ or 5GHZ band at any given time and this only affects the 2.4GHZ connections. I have reset to factory setting several times now, and am using default configuration with the exception of renaming the broadcast SSID and password. Everything worked fine the first time I reset for about a week, and now it's degraded to having to reset to factory settings once a day. I've had this device well over a year now and has worked properly up until this latest firmware update. Please fix this fast otherwise I too will be looking for a new non-Netgear router in the very near future.
I seem to be having the same issues with my referenced model. I simply flashed the firmware during my initial install last week. I'll do a reset as suggested, but what's the difference between Genie and the web inferface? I have Genie installed, and they seem the same. Must I uninstall Genie first. Thanks!
chert wrote:
Always do a hard reset (paper clip thingy) after every firmware upgrade and manually enter all your settings. Your problems should be solved.
Backing up your current settings and loading them to your new firmware won't work and you will just have the same problems.
Actually, I recommend doing a hard reset every time you want to change any setting in your router. I know its tedious to reset and manually input your old settings and the new ones that you want to try out but that's the only way to maintain the performance of this router for longer periods of time.
If you finally notice any performance degredation over time, then it is again time to do a hard reset and manually enter again all of your settings even if you don't have plans to upgrade/downgrade your firmware. Always manually enter your settings through the web browser interface (not Genie app) and don't content yourself in loading just a backup. You will encounter problems with the performance of your router.
The hard reset seemed to do the trick, at least with respect to my speed issue. I also had an issue with sites not loading until I tried to reconnect to them. I got the following message in Firefox 63:
Hmm. We’re having trouble finding that site.
We can’t connect to the server at us.community.samsung.com.
If that address is correct, here are three other things you can try:
Try again later.
Check your network connection.
If you are connected but behind a firewall, check that Firefox has permission to access the Web.Perhaps this is associated with the "dropped connections" issue that others reported. Thanks for the tips!
I got an R7000 a couple of months ago, replacing an R6300. So far I've had no issues and tonight saw on its web gui that a firmware update was available. I decided to see if there were any issues people were having and I"m really glad I read this thread. With my R6300 I changed firmware all the time and never had any issues where I had to do a hard reset it, or re-enter the settings, etc. Sounds like this new firmware for the R7000 is giving you guys a lot of problems.
I have a lot of settings I did on my R7000, using OpenVPN, assigning ip addresses etc, and I don't really want to go through a total reset and re-entering of everything. I would update the firmware if the firmware was really important, at this point anyway. Reading the bug fixes, I don't see anything that applies to my router, so I'm not updating. If it ain't broke, don't fix it, works for me. Good luck everyone!
- Does a hard reset actually work before I do this?
- Hard reset did work for me but as I can see from other comments it seems unreliable. So, it has it's own risks which have to taken to fix anyway broken device. For me wifi disconnects at times but mostly stable.
Hope Netgear deal with thier s**t and fix the firmware for one of their popular devices. We are waiting!!!
Regards,
B It worked for me but it's not completely resolved, here and there my devices need a moment to connect and sometimes I get a DNS timeout which is impossible (I use OpenDNS). I'm just waiting for Black Friday to buy another device, and guss what, it won't be Netgear that I can guarantee.
- How do I reconfigure my settings? I did the stupid update from the app and now nothing works and my MacBook crashed!
At this point it is reset and start over with configuration. Reset will put the router back to the default out of the box configuration, but with what ever firmware you updated to. If you created a backup of the configuration, do no use it as there maybe changes in the firmware that would confilct with your existing configuration, happens with Netgear crappy firmware.
