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Forum Discussion
Robbli
Apr 02, 2016Aspirant
R7000 loosing usb connection to SSD and HDD sporadically
Hi When I'm sometimes copying or reading files from my SSD or HDD attached to either the usb 2.0 or 3.0 ports on the R7000, it looses connection which is very frustrating. I noticed the USB light...
- Apr 11, 2016
As far as I know SSDs do not require a third party driver as they are plug and play devices. Like I said before, the SSD requires more power than HDD surprisingly enough.
Anyway, I managed to get a refund on the SSD and instead bought a Seagate 1TB slim HDD which works fine.
Thanks for your help and time.
Robbli
Apr 04, 2016Aspirant
My new USB 3.0 HDD enclosure and cable came today... unfortunately the problems still persist!
Is there a new firmware coming out to address these issues?
Edit - Could it be a power issue as the enclosure uses power from the R7000 USB port and not it's own power supply?
JamesGL
Apr 05, 2016Master
Hi Robbli,
What is the firmware version of the router? Please try the beta firmware and see if that helps. (here).
- RobbliApr 05, 2016Aspirant
Downloaded it and flashed to the beta, unfortunately no difference. The USB light turns off after a few seconds of connecting my USB SSD.
I noticed I have a netgear 12v 3.5 amp power adapter, would a 12v 5amp make a difference for example?
- JamesGLApr 06, 2016Master
Hi Robbli,
Please reset the router after the update. Also, please try to use the required power output of the router.
- RobbliApr 06, 2016Aspirant
Hi James
Thanks for the response, I've reset the router, my HDD seems to be working fine in the USB 3.0 port for now, I will try copying some large files soon.
I noticed on my HDD it requires 5v 0.5 amps and my SSD requires 5v and 2amps, the SSD still does not work in either USB ports, so I'm speculating still it's a power output problem from the USB ports.
How many amps from a USB port on the R7000 are required to power a HDD or SSD by it's self?