NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
realdealblues
Apr 01, 2021Follower
R7000 Loses Internet On 5G
I purchased a new R7000 Nighthawk router back in January must have been just around the last firmware release because I remember I manually went out and downloaded the firmware and it was within a few days of its release.
It has been working fine without issue since then then all of the sudden last night it will show I am connected to the 5G side of the network but no internet is available. The 2.4G side is unaffected.
I've been reading about others having this issue a year or so ago that was because of some of firmware which I have verified I do not have. A few others tried to change the channel to a lower channel which I tried as well but to no avail.
I'm to the point of having to reset the router to factory defaults again but figured I would ask if anyone else has had any recent experience with this as looking around I haven't seen others having this issue with the latest firmware.
Thanks for any comments.
It has been working fine without issue since then then all of the sudden last night it will show I am connected to the 5G side of the network but no internet is available. The 2.4G side is unaffected.
I've been reading about others having this issue a year or so ago that was because of some of firmware which I have verified I do not have. A few others tried to change the channel to a lower channel which I tried as well but to no avail.
I'm to the point of having to reset the router to factory defaults again but figured I would ask if anyone else has had any recent experience with this as looking around I haven't seen others having this issue with the latest firmware.
Thanks for any comments.
1 Reply
- machnikAspirant
Have you figured out what was wrong? I have similar issues.