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Forum Discussion

Nobbygas's avatar
Nobbygas
Aspirant
Nov 01, 2022

R7000 new install. Getting 'no router found'.

I can see the router being broadcast on my phone, but it has no internet connection. It should connect to my existing home router. I cannot access the router using ANY of the methods mentioned. Route...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Nov 01, 2022
Nobbygas wrote:

I can see the router being broadcast on my phone, but it has no internet connection. It should connect to my existing home router.

You have two routers in your network?

 

What are they?

 

See the questions from plemans 

Nobbygas's avatar
Nobbygas
Aspirant
Nov 02, 2022

Hello. The second router is a normal Fritz Box. It's the household router. I intend to use the Nighthawk as a VPN router, if I can ever connect to it that is ! I live in Germany.

  • Nobbygas's avatar
    Nobbygas
    Aspirant
    Nov 02, 2022

    If I connect the Nighthawk directly to my PC via an Ethernet cable and Ping 192.168.1.1 I get no response.

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Nov 02, 2022
      Nobbygas wrote:

      If I connect the Nighthawk directly to my PC via an Ethernet cable and Ping 192.168.1.1 I get no response.

      You are just flailing around. Plugging random things into random sockets isn't going to work.

       

      You need to understand what you are doing and follow instructions.

       

      Some of these things are best left to a network professional.

       

      • Nobbygas's avatar
        Nobbygas
        Aspirant
        Nov 02, 2022

        Thanks. I previously had a TP-link AC1750 Router I used for VPN access. This worked fine until ExpressVPN pulled the plug on the L2TP support and it stopped working. It wasn't capable of supporting OpenVPN so I switched to this Nighthawk Router.

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Nov 02, 2022
    Nobbygas wrote:

    Hello. The second router is a normal Fritz Box. It's the household

    Please go back to the beginning and re-read the first message from plemans.

     

    Without a model number who knows what a "normal Fritz Box" is? (Wikipedia lists several dozen.)  But you probably have two routers on your network. That is almost certainly the cause of your problems.

     

    plemans explains where you should look for solutions.

     

    Here is some more:


    What is Double NAT? | Answer | NETGEAR Support

     

    That covers the VPN issue.

     

    and then

     

    How to fix issues with Double NAT | Answer | NETGEAR Support

     

     

    Nobbygas wrote:

    I intend to use the Nighthawk as a VPN router, if I can ever connect to it that is !

     

    You need to deal with the NAT problem before you can begin to set up the R7000 for VPN.

     

    It should not take too much effort, but you do have to follow the advice that you have been offered.