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Forum Discussion
annistyt
Dec 21, 2017Aspirant
R7000 Nighawk Internet speed limited
So I connected my ethernet cable to my pc and I checked on speedtest to verify and test the internet speed. We have fiber and our download/upload speed is 500/50 mbps. When I tested on speedtest I on...
- Dec 22, 2017
Things that people have tried to fix the "router is throttling my modem" issue with various devices:
- Ensure that the cable from the router to the modem is up to the job
- Check that you have the latest firmware (and "factory reset" the device)
- Check that you have the right internet settings for your ISP (especially MTU)
- Turn off QoS
- Turn off the Traffic Meter
Netgear also advises that you should turn off QoS if you are on Gigabit Internet. You don't need it.
annistyt
Dec 22, 2017Aspirant
I did a factory reset and I got 500/50 on speedtest, thank you
michaelkenward
Dec 22, 2017Guru - Experienced User
annistyt wrote:
I did a factory reset and I got 500/50 on speedtest, thank you
And yet there are still people who see no point in a factory reset. It doesn't always help, but it seems silly to not even try it.
Thanks for the feedback.
- MichaelFLJan 03, 2018Apprentice
I actually created a post today. I found that the issue was / is Access Control. It was NOT a problem for years. But now it is. If I disable it, my internet speeds are back to 1gig support (900+Mbps) both directions. When I enable it it drops and stays at 200Mbps both directions.
Easy to repro. It repro's on the current, previous and current / beta versions of the firmware.
Yeap I did factory resets, reboots, wiped everything. Initially it worked. I thought great. Then I re-enabled Access Control and my speeds dropped.. Disable it, it fixes it and so on...
- michaelkenwardJan 03, 2018Guru - Experienced User
MichaelFL wrote:
I actually created a post today. I found that the issue was / is Access Control.
Arrrrgggh. Yet another wrinkle to add to the list of likely candidates.
Out if interest, as you have Gb internet, did you try disabling QoS before you played around with access control?
Netgear has taken to advising people on Gb to turn off QoS on the grounds that it isn't necessary at that speed.
- MichaelFLJan 03, 2018Apprentice
I don't use QoS (ever). Hasn't even ever been turned on on mine so don't think that has anything to do with mine.
Access Control has always been on and I am 10000000% certain it wasnt an issue beyond say 1.5 months back, because I test my connection to ATT (as I have the actual fiber transeiver in my house due to issues). And I was traveling for a month. Got back and it was not working. At first I figured it was ATT but nope. Definitely not them