NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000 Nighthawk connection to a Ring Doorbell Pro
I have a RingPro doorbell that has a crappy video signal. Ring and others state that it could be due to the fact that the Ring device is connected to the 5GHZ channel on my router. The 5 GHZ channel...
Depending on how you have your wifi setup. Do you use the same SSID and password for both the 2.4ghz and 5ghz channels?
If so you can seperate the two different channels, rename your 2.4ghz SSID and give it a password then. Re configure the ring door bell and select your 2.4ghz range....
Depending on how you have your wifi setup. Do you use the same SSID and password for both the 2.4ghz and 5ghz channels?
If so you can seperate the two different channels, rename your 2.4ghz SSID and give it a password then. Re configure the ring door bell and select your 2.4ghz range....
Did this solve the issue? If I have to separate the channel and use the 2.4GHz for the Ring Doorbell Pro, does this mean that the devices I use to check the Ring Doorbell (iPad, iPhone, etc.) also have to be on the same 2.4GHz SSID? If so, doesn't that kind of defeat the purpose of a dual band router?
- Yes it did fix the problem to some degree. I also opened up port forwarding.
In regards to logging in on the same channels Ring on you iPhone or iPad, you only use the same channel, example 2.0 ghz, for initial set up of your ring. After that, one would assume that you are located remotely, out of your home, and therefore you would be logged into a completely different network.
Also, your ring could be using channel 2.0 ghz but your iPhone could be using 5.0 and you will still be able to view videos or live feeds. Having said that, I don’t know why you would be logged on to different channels in the same network unless you are gaming on your iPhone or iPad. 5.0 ghz has more streaming capabilities, but less range.
When I’m home, I use 2.0 for both, but it’s not a have to.
Good luck