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Forum Discussion
timwackel
Jul 31, 2021Aspirant
R7000 Nighthawk speed limitations
Paying for a 400MB service (and am able to verify that what's coming out of the modem)- but am not able to get over 100MB download. Searched internet and found others have same problem - reported...
plemans
Aug 01, 2021Guru - Experienced User
If that truly is your firmware, you're over 20 versions out of date.
What actual modem is it connected to?
If you're testing wireless, are you testing over 2.4ghz or 5gh? If its 2.4ghz, 100mbps is amazing. If its over 5ghz, you should be able to hit faster speeds (not 400mbps but faster). So what band are you testing on and what device? A 1x1 antenna device is going to have half the speed of a 2x2 devices.
What wired speeds do you get?
I'd highly recommend updating the firmware over a hardwired connection, doing a factory reset, and then a new install. don't use a backup configuration as there was a lot of changes in the firmware from the version you're on.
michaelkenward
Aug 01, 2021Guru - Experienced User
plemans wrote:
If that truly is your firmware, you're over 20 versions out of date.
As I interpreted it, timwackel had failed in their attempts to force that ancient firmware on to their R7000. Not a good idea, despite having seen it suggested in a possibly dodgy YouTube video.
- timwackelAug 01, 2021Aspirant
I'd just like the Netgear router to perform up to specifications... and I'm willing to back date firmware if that's the fix =)
- plemansAug 01, 2021Guru - Experienced User
We still don't know what modem its connected to or what wired speeds you get.
Many things can impact wireless speeds but a wired baseline and knowledge of the network its connecting to is key.
- michaelkenwardAug 01, 2021Guru - Experienced User
Indeed. I remain to be convinced that there is anything wrong with this router.
Did we ever find out what the current firmware is?
Too many unanswered questions.
One way to test the "native" speed of this device is to get it to run its own built-in speedtest. Either run it from the QoS tab in the browser graphical user interface (GUI) or use the mobile app for any iOS or Android device you have.
This does not use the wifi connection. It tests what the router sees wired into the modem and the outside world.