NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cassidy62
May 22, 2019Aspirant
R7000 Nighthawk Won't factory reset. I enabled the password recovery feature and can't restore.
After pressing the reset on router and have enabled the password recovery feature. I can't get pass the two security questions. Any help Please.
- May 22, 2019
All good. After going through sevral resets. Switching to another computer seamed to do the trick. Thx
plemans
May 22, 2019Guru - Experienced User
I would reset it back to factory again. Hold reset for 7-10 seconds until the lights change.
When you log into it, you should see at top right corner the firmware number.
Again, remember to avoid special characters and spaces when setting passwords.
here's your support page with firmware and manuals.
https://www.netgear.com/support/product/R7800.aspx
Cassidy62
May 22, 2019Aspirant
All good. After going through sevral resets. Switching to another computer seamed to do the trick. Thx