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Forum Discussion
Seabee20
Aug 18, 2017Tutor
R7000 Nighthawk
I'm really stuck & hope someone can help! I just switched Internet Service Provider ! I have Spectrum now, a cable company. The signal to the Modem they provided is great, but my router isn't distribu...
- Aug 18, 2017No sir! I wasn't confused! Yes, I was connected by wire & I tried wireless also! I was suspecting my cable & switched it out! My WiFi antenna may have had something to do with the issue! I put in my wireless utility CD & re-downloaded the driver & so far it is working!
Thank you so much for your suggestions! I really appreciate it!
RMinNJ
Aug 18, 2017Luminary
Did you go to the router admin page and setup/configure the WAN and LAN ?
User is admin and you will need the password you set or the default password in the docs
or on side of the router.
On the admin page you can check the status of the WAN/internet.
Seabee20
Aug 18, 2017Tutor
Yes, I know that, but you don't understand ! I can not access the router genie because I can't get the Internet signal. Without the Internet, you can't access the router!
- antinodeAug 18, 2017Guru
> Yes, I know that, but you don't understand !
At least one of us doesn't.
> I can not access the router genie because I can't get the Internet signal.
Which "the router genie" is that? Are you using a Web browser on a
computer which is connected to the router, or some Genie app on a
phone/tablet, or what?
> Without the Internet, you can't access the router!
Without an Internet connection, you can't assess the router from the
Internet. You should still be able to get to the router's own Web
server if you're connected to the router.
> http://192.168.1.1
That's one likely way. Another would be what's printed on the label
on the router, I'd guess something like: http://www.routerlogin.net- Seabee20Aug 18, 2017TutorYes, I've tried both & it tells me that I'm not connected to the router! My computer recognizes the network, connects to it, but with No Internet! So I can't access the Web Based Utility for the router, using any device, computer or phone!
- RMinNJAug 18, 2017LuminaryYou can access the router without Internet by plugging a cable into one of the Lan ports and going to 192.168.1.1 in a browser.
- Seabee20Aug 18, 2017TutorWhen I connect to a Lan port on the router, my computer still shows No Internet, so I can't launch a browser without the Internet!