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Forum Discussion
TheBatman
Aug 03, 2018Aspirant
R7000 not doing gigabit ethernet speeds
I have just upgraded to Comcast Gigabit Internet. It's coming in to a Surfboard SB8200 modem. At the modem, I get correct speed. From the router, notsomuch. I have done factory resets, I have all...
- Oct 30, 2018
I think I have it figured out...as I was *not* getting speed right out of the modem. I replaced the nighthawk with a Linksys router - exact same results - so it isn't the router at all. I had the Comcast techs out for 2 1/2 hr...of course, they connected one of their modems....GIG SPEED!!! I don't want one of their modems...I want mine to work, as it is supposed to be compatible. They kept pointing back to my modem... As it turns out, I'm getting 32 downstream channels bonded/locked...but only 4 upstream (and there should be 8. Comcast, thus far, has been unable to provision the modem correctly...so it's on them.
Thanks for all of the suggestions, etc., and i'm hoping Comcast can get their stuff together (personally, I think they owe me a rebate for the months I haven't been able to get the speed I should have...).
IrvSp
Aug 04, 2018Master
I'm at a loss? With 2 different firmware from different vendor's it could very well be the router? If in the 1 year window, get it RMA'ed. Worth a try the new one doesn't have the same problem?
TheBatman
Aug 04, 2018Aspirant
I bought it in 2015, so, that ship has sailed. Fortunately, I got it at Staples when they mistakenly priced it at $99. I got that and a $10 gift card, so I'm really only out $89....but still. I can probably sell it for more than that for someone who doesn't need the Gig speed.
It was worth a try to flash it. I can flash it back and sell sell sell.