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Forum Discussion
TheBatman
Aug 03, 2018Aspirant
R7000 not doing gigabit ethernet speeds
I have just upgraded to Comcast Gigabit Internet. It's coming in to a Surfboard SB8200 modem. At the modem, I get correct speed. From the router, notsomuch. I have done factory resets, I have all...
- Oct 30, 2018
I think I have it figured out...as I was *not* getting speed right out of the modem. I replaced the nighthawk with a Linksys router - exact same results - so it isn't the router at all. I had the Comcast techs out for 2 1/2 hr...of course, they connected one of their modems....GIG SPEED!!! I don't want one of their modems...I want mine to work, as it is supposed to be compatible. They kept pointing back to my modem... As it turns out, I'm getting 32 downstream channels bonded/locked...but only 4 upstream (and there should be 8. Comcast, thus far, has been unable to provision the modem correctly...so it's on them.
Thanks for all of the suggestions, etc., and i'm hoping Comcast can get their stuff together (personally, I think they owe me a rebate for the months I haven't been able to get the speed I should have...).
MonkEspank
Oct 29, 2018Aspirant
I know this isn't any help but I've had this exact same issue since I upgraded to Gigabit service a year ago. I get 980mbps down 950mbps up off the modem. Plug in the router, run test, 390 down 270 up. As with you, every possible thing that can be disabled is. I've tried everything possible, changed cables, dd-wrt, old firmware and my speeds never improve.