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Forum Discussion
song_jemica
Oct 18, 2021Aspirant
R7000 not showing connected devices
Last week I updated my Nighthawk R7000 firmware to V1.0.11.128_10.2.112. Now it only shows 7 of the 22 devices on my network under “Device Manager” in the app and “Attached Devices” in the web admin...
- Nov 02, 2021
Thanks, I did a factory reset and reloaded the firmware. Then manual setup everything. Seems to have solved the issue. Thank you!
FURRYe38
Nov 02, 2021Guru - Experienced User
Try a factory reset and this time, don't load the backup configuration from file and see if problem still continues.
Blackholexplore wrote:
Same thing is happening to me. In addition, I lost the radios - nothing could connect and rebooting didn't help. I did a factory reset and reloaded the old configuration. Same issue - very few devices show in the lists, although the radios are now accepting connections.
Do you know which setting was causing the issue?
Blackholexplore
Nov 02, 2021Aspirant
Thanks, I did a factory reset and reloaded the firmware. Then manual setup everything. Seems to have solved the issue. Thank you!
- FURRYe38Nov 02, 2021Guru - Experienced User
Glad you got it working. Be sure to save off a New back up configuration to file for safe keeping.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
Blackholexplore wrote:
Thanks, I did a factory reset and reloaded the firmware. Then manual setup everything. Seems to have solved the issue. Thank you!