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Forum Discussion
chele519
Feb 21, 2023Aspirant
R7000 online dashboard says wifi is off but lights on unit say it's on
I have an R7000 router. I moved over the weekend and now I have no wifi. It was working fine when it was packed in a box but now there's an issue. It has been rebooted multiple times. I have done a f...
- Feb 22, 2023
chele519 wrote:
It was the power cord. I was using the one from the switch by mistake. As soon as I swapped them it worked. Of course I had already picked up a new one just in case with snow coming and needing to work from home. An AX 2400, RAX29 for $100. Since I was constantly having to reboot the r7000 I might keep the upgradeNow you know! Please mark this thread as resolved so others may benefit.
Kitsap
Feb 21, 2023Master
chele519 wrote:I have an R7000 router. I moved over the weekend and now I have no wifi. It was working fine when it was packed in a box but now there's an issue. It has been rebooted multiple times. I have done a factory reset but still have the issue. When I go to the webpage 192.168.1.1 it tells me wireless is off. The lights on the router tell me that wifi is on. I can connect using an ethernet cable and tried to go thru setup again but it still tells me wifi is off. I'm not sure if something got damaged. On the app, it tells me that it's online however it doesn't show any devices connected except the laptop hardwired. The network name does not show up in any of my devices and I've rebooted those as well. Can anyone give me suggestions to try before I buy something new? Thanks
On the row of LED indicators on the front, the second one in from the far right is a combination manual switch/indicator. Push and hold it in for a few seconds and release. The Wi-Fi radios should come on. You may have to toggle the switch a couple of times. This manual switch over-rides both a power down/restart as well as a default reset.
Are you sure you have the appropriate power adapter connected? Look at the voltage and current requirements on the back of the router and compare them to the voltage and current supply specifications on the part you plug in to the wall.
chele519
Feb 22, 2023Aspirant
It was the power cord. I was using the one from the switch by mistake. As soon as I swapped them it worked. Of course I had already picked up a new one just in case with snow coming and needing to work from home. An AX 2400, RAX29 for $100. Since I was constantly having to reboot the r7000 I might keep the upgrade
- KitsapFeb 22, 2023Master
chele519 wrote:
It was the power cord. I was using the one from the switch by mistake. As soon as I swapped them it worked. Of course I had already picked up a new one just in case with snow coming and needing to work from home. An AX 2400, RAX29 for $100. Since I was constantly having to reboot the r7000 I might keep the upgradeNow you know! Please mark this thread as resolved so others may benefit.
- michaelkenwardFeb 22, 2023Guru - Experienced User
chele519 wrote:
It was the power cord. I was using the one from the switch by mistake. As soon as I swapped them it worked.Stuff happens.
An AX 2400, RAX29 for $100. Since I was constantly having to reboot the r7000 I might keep the upgradeGood move. That's a newer device. The old one can act as an access point. Or just to connect more USB drives to the network.