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Forum Discussion
Sasquatch63
Oct 28, 2017Follower
R7000 Random Disconnects
Hello,
So I bought the router a few years ago and it worked fine. A little while ago I had issues with it turning off and on constantly throughout the day, especially at night. Had my ISP send out a technician and he suggested we move the router to the center of the house and place it up higher (it was under a desk). It worked fine until a few days ago, and now it's turning off again. I've tried everything that I could think of, but it doesn't seem to fix it. Firmware is V1.0.9.12. I've updated it, rebooted it, reset it, and I just don't know what else to do with it. This only seems to happen at night around 9-10 pm. I've read that it may be an issue with the power supply, but why would it go out only at night?
Any and all help is greatly appreciated,
Thank you
Hi Sasquatch63,
Try to plug it on a different power socket. If still the same, try to use a different power adapter with the same specs.
2 Replies
- JamesGLNETGEAR Employee Retired
Hi Sasquatch63,
Try to plug it on a different power socket. If still the same, try to use a different power adapter with the same specs.- JamesGLNETGEAR Employee Retired
Hi Sasquatch63,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.