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Forum Discussion

LexiKC's avatar
LexiKC
Aspirant
Mar 23, 2018
Solved

R7000 randomly dropping Ethernet connection and changing LAN IP address

Hi all   Router model: R7000 Firmware version: 1.0.9.26   Issue: Since 01/March I've noticed unusual behaviour involving my R7000 and the Ethernet adaptor on my main PC, a bog standard 2014 HP P...
Firmware
Hardware
Security
Troubleshooting
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Mar 29, 2018

Hi LexiKC,

 

To isolate the issue, do you have other computer that we can connect to the router wired and check if it has the same behavior?

Have you tried resetting the router to factory default after the firmware update?

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Apr 19, 2018

    Hi LexiKC,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.