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Forum Discussion
R7000 range issue
I have several questions around this issue, but firstly, let me say I have Virgin Media broadband which I found had very poor range, so I invested in a R7000. Unfortunately, despite the Nighthawk app...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What ISP speed to you pay for?
What speeds to you see with a wired PC connected to the ISP modem, then with the R7000 in line?
What wireless devices are you using?
The R7000 is capable or seeing near 900Mpbs over ethernet:
And near 500Mpbs on wireless.
Hi, thanks for your reply. I will attempt to answer as many of those questions as I understand!
First, the firmware is V1.0.11.126
The hub is the Virgin Media 3.0
My package says I should be getting an average of 362Mbps download, 36Mbps upload
The only thing wired into the modem is the Virgin Box and the TV
Everything else is wireless, so my Mac, a laptop, printer, Heating control, a couple of Amazon echoes, two phones and and iPad
The Netgear app says I am getting 235 down and 25 up
Ookla says 34 down 36 up!
What speeds to you see with a wired PC connected to the ISP modem, then with the R7000 in line?
Do you have Armor, Access Controls, Circle, QoS or Traffic Meter enabled?
Has a factory reset and setup from scratch been performed since last FW update? Don't enable any of the above mentioned features after setting the router.
And try AP mode on the R7000 as well as seem you have a router at the ISP Modem...
I would also update FW as well:
Paperboy61 wrote:
Hi, thanks for your reply. I will attempt to answer as many of those questions as I understand!
First, the firmware is V1.0.11.126
The hub is the Virgin Media 3.0
My package says I should be getting an average of 362Mbps download, 36Mbps upload
The only thing wired into the modem is the Virgin Box and the TV
Everything else is wireless, so my Mac, a laptop, printer, Heating control, a couple of Amazon echoes, two phones and and iPad
The Netgear app says I am getting 235 down and 25 up
Ookla says 34 down 36 up!