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IrvSp's avatar
IrvSp
Master
Jan 21, 2016
Solved

R7000, Reset button doesn't?

I'm on Firmware Version V1.0.4.30_1.1.67. Any other version above this gave me some wireless problems.   Yesterday the 5Ghz channel dropped, well it really didn't, it was there but the PC using AC ...
Browser lag
Firmware
RESET ROUTER
  • Retired_Member's avatar
    Retired_Member
    Jan 21, 2016

    you can send a test e-mail from the log menu

netwrks's avatar
netwrks
Master
Jan 21, 2016

Depress the reset button until the power light flashes, then let go. It should reboot..Or reset via router software. You have two options..

  • IrvSp's avatar
    IrvSp
    Master
    Jan 21, 2016
    netwrks wrote:

    Depress the reset button until the power light flashes, then let go. It should reboot..Or reset via router software. You have two options..

    That is what I did... and nothing was reset. It seems there are 2 distinct modes here... well 3. A power button recycle (off and back on), the reset button that seems to do the same as the power button recycle without turning the router physically off (same as reboot via the GUI), and an erase via the GUI?

     

    If I have further problems I'll try the GUI erase I guess?

  • Retired_Member's avatar
    Retired_Member
    Jan 21, 2016

    reading the manual would be another option

  • LeeH's avatar
    LeeH
    Prodigy
    Jan 21, 2016

    I had your problem before.  I had to hold the reset button down for more like 30 seconds.  That is why I used to tell everyone to hold it down for at least 30 seconds.  I've also had to press the reset button in more than once to get a good reset where the router goes into the initial setup if I didn't hold the reset button in for long enough.  Try holding it in longer and see if that does it.  You might want to turn the lights back on so you can watch them cycle during the reset.

    • IrvSp's avatar
      IrvSp
      Master
      Jan 21, 2016
      LeeH wrote:

      I had your problem before.  I had to hold the reset button down for more like 30 seconds.  That is why I used to tell everyone to hold it down for at least 30 seconds.  I've also had to press the reset button in more than once to get a good reset where the router goes into the initial setup if I didn't hold the reset button in for long enough.  Try holding it in longer and see if that does it.  You might want to turn the lights back on so you can watch them cycle during the reset.

      Well it seems it was a problem with what I used, a pen. I switched to a paper-clip. This time I heard a CLICK when I pressed the button. Assume the pen did it partially and that caused the problem,

       

      However I now have some problems. Can NOT set the e-mail address for log to send to. Says invalid...

       

      Capture.JPG

       

      However that is the SAME settings as Thunderbird:

       

      Capture1.JPG

       

      Have no idea why this is a problem? Before I reset it I was getting e-mails...

       

      What seems 'wrong' to me is there is no 'TO:'? How would it know who to send it to? Also tried that but it still fails. I also see that most pages the HELP is blank? Might be a problem with the flash so I did it again, flashed, reset, and re-entered settings but this one still fails????