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r7000 router can't reset and can't connect anymore.
Hi,
I just bought this router for bridging capabilities in my student apartment.
I connected it by wire and the first disapointment, I discovered you can't use security in bridge mode?!?!?!? This seems crazy to me because this way anyone can connect to it or hack it.
I changed the connectivity to AP mode after which I lost connection to the router. I am trying to reset the router to it's factory settings by pressing the reset button. This doesn't seem to do anything though. I'm still seeing the SSID name wich i changed and I can't login to the routerlogin screen. Is this thing broken already?? I have great experience with netgear switches but this seems **bleep**. What's going on.
Well decided to RMA it back to the store. They somehow performed a firmware update (no idea how since I could not acces the interface).
It's working perfectly now.
Pretty weird though that this doesn't work out of the box.
Thnx all.
22 Replies
You need to hold the reset button for at least 7 seconds.
Yes I did that.
Odd. Well, we'll have to go about it more indirectly. Connect the R7000 WAN port to another router's LAN port using an Ethernet cable. Log into that router and find the IP address assigned to the R7000. Use that IP address to log into the R7000. Once in, go to Advanced > Administration > Backup Settings. There you can select Erase to revert to factory settings.
Once you do that, wait for the router to restart. Then, connect a computer to any R7000 LAN port. You should be able to connect to routerlogin.net or 192.168.1.1.
It's possible to do what you want. It's called bridging mode. But you need to log into your R7000 to enable it. Since you haven't been able to do that, you are kinda stuck.
Normally, the R7000 should acquire an IP address from a DHCP server in AP mode, unless it was set up to use a static IP address. If it's the latter, then you will have to try your darndest to remember it in order to log in. Or, somehow, get the physical reset button to actually work (it's really strange that it isn't working).
Did you originally set up this R7000? If so, do you remember if you changed the setting to use a static IP address?Yes I set it up but I didn't set it up with a static IP since that wasn't necessary. I'm 100% sure of this.
It seems the physical reset button isn't doing what's it supposed to do.
It's super weird that it was working. I could actually connect to the internet wirelessly through the router. Although if I did a tracert in cmd it didn't show up as a hop. Which is weird. Also the unidentified device didn't have netgear in it's name (not sure that it would). It was just called PC- (IP adress)
That IP didn't give any response though. It seems to work, sort of. I just can't get access to the interface.
As the reset button isn't working I think I am kinda stuck, other suggestions would be welcome but, I think i'm going to have to RMA this thing....?
- It's not that weird that internet access is working. An AP, more or less, functions as a switch and would not show up as a hop in tracert. Therefore it doesn't need an IP address.
Make sure you are using the WAN port on the R7000 to connect to the router. Try disconnecting the cable a few times. This might trigger the R7000 to DHCP for an IP address.
If this doesn't work, then I think it's time to RMA it. The broken reset button is enough of a reason to consider it defective.Well decided to RMA it back to the store. They somehow performed a firmware update (no idea how since I could not acces the interface).
It's working perfectly now.
Pretty weird though that this doesn't work out of the box.
Thnx all.
- Had the exact same problem. Hard resets and turning power off and on didn't help. Finally I disabled wifi on all the devices that were previously connected to the router and then it let me log in to setup. Don't know if this was a coincidence or it actually won't let you log in if there's devices connected to it via wifi. Either way I can say the software is extremely backwards.
It might be a coincidence. The admin page should always be available to any device connected to the router.
In order to access it, your device should have an IP address that is in the same range of the router.
