NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HTW2020
Sep 19, 2021Aspirant
R7000 router not recognizing network
I have tried rebooting several time, however, the network does not show up on my devices
plemans
Sep 19, 2021Guru - Experienced User
You didn't really give us much to go off or even describe the problem very well.
1. what firmware is on the router?
2. what modem/gateway is it connected to?
3. You put the network doesn't show up on your devices. Do you mean the wireless isn't broadcasting? Does wired work? What exactly do you mean by this? Details are key to helping us to help you. Go into detail in describing whats exactly going on as well as what you've tried other than rebooting.
Also, if its the wireless not broadcasting, check to see if the wifi on/off button got hit. Push and hold it for 2 seconds.
- HTW2020Sep 19, 2021AspirantNot sure about the firmware. The modem is Arris TM1602. It appears that the router is not broadcasting. Wired does work. When trying to select a WiFi network on my phone, it does not show up. There are other networks showing up from neighbors