NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Vine-Leaf
Jan 03, 2020Aspirant
R7000 sees USB 3.0 portable drive not 8TB external drive
This router has both a USB 2 and 3 ports. I plugged a USB 3.0 WD Passport 3 TB drive into the USB 3.0 port. The drive spins up and the indicator light goes on. This drive is formatted NTFS I plu...
- Jan 22, 2020
I determined that neither of the large WD drives worked. I looked at the netgear support site for the R7000 (https://kb.netgear.com/18985/Will-my-USB-drive-work-with-ReadySHARE)
Based on this I tried the Seagate - Backup Plus Hub 8TB External USB 3.0 (SRD0PV1) Plugged it in and after a while readyshare found it and made it available.
I will use my WD drive as a backup for the shared drive as an extra precaution.
I used the 3.0 front facing USB port. I plan to see if the drive will also connect from the USB 2 port on the back.
Vine-Leaf
Jan 06, 2020Aspirant
I can see that you are very knowlegable about the router and, given your sensei rating, probably other routers as well. I also appreciate the fact that in the middle of your diatribe, you did provide information that I needed to better understand my problem. That said, I actually would rather not have an answer than to have it delivered in such a demeaning manner. This is the first time that I have been in a support forum where the "helper" decided to flame. I expect that in SM like FaceBook or Twitter. I don't expect it in a support community.
If this is the norm for help on the NetGear support group, I will probably look for another option when I need to replace this one.
michaelkenward
Jan 06, 2020Guru - Experienced User
Vine-Leaf wrote:
If this is the norm for help on the NetGear support group, I will probably look for another option when I need to replace this one.
No.
But a few contributors seem to make it a hobby to demean other people.